At city66, your privacy is not merely a legal obligation — it is our sincere commitment. Find out exactly how we manage, protect, and respect every piece of information you entrust to us.
All your personal and financial data is protected with 256-bit SSL encryption — the same technology used by major banking institutions worldwide to ensure absolute security.
You have the full right to access, correct, or request the deletion of your personal data at any time through your account settings or by contacting our support team.
City66 never sells, rents, or trades your personal data to any third party for marketing purposes without your explicit consent.
We operate in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all data processing is carried out lawfully, transparently, and responsibly.
Your data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and round-the-clock security monitoring.
In the event of any data security breach, we will notify affected users within 72 hours, in line with international data protection best practices.
This Privacy Policy is published by city66 and explains how we collect, use, disclose, and protect your personal information when you access or use our platform, including the city66.onl website and our official mobile app.
We take our responsibilities as a data controller seriously and are committed to ensuring that your personal data is processed lawfully, fairly, and transparently in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia.
By registering and using the city66 platform, you consent to the collection and use of your personal data as described in this policy. If you do not agree, please discontinue use of our platform.
City66 collects your personal data through various channels when you interact with our platform. The types of data we collect are as follows:
A. Data You Provide Directly:
B. Data Collected Automatically:
City66 uses the personal data collected solely for legitimate and transparent purposes. We do not use your data for any purpose not stated here without first obtaining your fresh consent.
City66 does not sell, rent, or share your personal data with third parties for their own marketing purposes. However, in certain situations, we may need to share your data as follows:
Protecting your personal data is an absolute priority for city66. We implement multiple layers of technical and organisational security to safeguard your data against unauthorised access, disclosure, alteration, or destruction.
Technical measures we employ:
While we take all reasonable precautions, no security system can be guaranteed 100% safe. You are also responsible for keeping your login credentials secure and not sharing your password with anyone.
City66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the city66 platform.
In accordance with Malaysia's PDPA 2010, you have the following rights regarding your personal data held by city66. All requests relating to these rights may be submitted to our support team.
| Your Rights | Description | Response Time |
|---|---|---|
| Right of Access | You have the right to obtain a copy of the personal data we hold about you. | 14 days |
| Right to Rectification | You may request the correction of any inaccurate or incomplete personal data. | 7 days |
| Right to Erasure | You may request the deletion of your personal data, subject to legal requirements. | 30 days |
| Right to Object | You may object to the processing of your data for direct marketing purposes. | Immediately |
| Right to Restriction | You may request a restriction on the processing of your data under certain circumstances. | 14 days |
| Right to Portability | You may request your data in a machine-readable format for transfer. | 30 days |
City66 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law.
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to you personally.
City66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Any material changes will be communicated to you via:
Your continued use of the city66 platform after policy changes take effect will be considered as your acceptance of the updated policy. If you disagree with any changes made, you have the right to close your account before the changes come into effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the city66 data protection team is ready to assist you.
You can reach us via:
We are committed to responding to all privacy-related inquiries within 3 working days. For more complex complaints requiring in-depth investigation, we may need up to 14 working days.
With bank-grade data protection and a full commitment to your privacy, city66 is a platform you can use with complete confidence every day.
Your data is protected with 256-bit SSL encryption at all times.